Delmarva Power Self Service Apps

Welcome to the Delmarva Power self service apps feedback forum.

How can we improve the self service apps?

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  1. Show my power usage!!

    this app is useless for showing your daily power usage. it's only for paying your bill! $!

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. I can no longer use the app online payment it keeps saying invalid speedway fee!Please fix it asap!!!im very disappointed!!!

    It use to be so convenient to pay online on the app and the best and most useful thing about this app and now I can't do it anymore!?What happened please fix it since that's pretty much the only useful thing about it!!!otherwise you might as well not have an app it's useless

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. 2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. 2 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  5. Would fix the payment option! It's been "down for maintenance" for 2 weeks!

    Fix the option bill pay option already! Down for maintenance for this long is insane

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. New Apple Update 12.2

    I'm unable to load my thermostat and change the temperature with new Apple Update 12.2. My wife is running an older version prior to latest update and her app is working fine.

    2 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  7. I can't find a way to log out of my account

    I used to be able to log out and now I can't find that option. All it lists is home, my acct, outages...I want to be able to log out like I used to

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Provide capability of thermostat app to read/set live temperature.

    Mobile app should have access to realtime temp reading. If away for a few days, having the ability to check up on heating in winter would be nice.

    2 votes
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    1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  9. Display current Thermostat settings

    Would be great if we could view the current thermostat settings from the app. Right now it just shows "?" or the last setting that was set on the app (even if that last setting was changed from the thermostat).

    2 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  10. 2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Improvement in light outage reporting

    Your computer app to report street light outages is very helpful. However, it has a problem that sometimes prevents reporting a light outage. For example, orders 515800, 515801 and 406459 specify a light outage on an unknown street light-post and block the reporting of a light outage for the light-posts the above orders obscure on the computer map allowing light outage reporting. Can you please remove the above orders from appearing on the map? Then if the underlying street lights are not operational, they can be reported. Thank you.

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Estimated Bill

    Website login has estimated bill based on current usage...bring it to app

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  14. Two-meter home values

    I have two meters at my home, one is isolated to our water heater. I've noticed the daily values are listed in the app as the same for both when clearly they should be different. The app does list the meter IDs correctly, but the energy levels are not distinct. Perhaps a cursor in the database isn't getting updated when iterating?

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  15. Updated App

    We paid our bill three days in advance over the mobile app. It kept saying we had the full amount due still on the day the bill was due. When I called and talked to a customer service rep, they informed me it had been paid over 24hrs before my calling. My idea is to have the app updated more often so that people don't have to worry if their payment went through on time.

    2 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  16. Report outage by using our phone number

    I can't report my outtage because your app and website doesn't have our home number as the number on our bill

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  17. mobile app no longer works, what happened

    upset can't look at my account, keeps saying have to update app but that didnt work

    2 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow log into the app!

    Wish the app would allow users to log in without timing out after you enter the password... great security by not allowing the user to use the app...

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  20. The mobile app

    Quick Easy login without the account number just use the ZIP Code entry phone number and city

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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