Delmarva Power Self Service Apps

Welcome to the Delmarva Power self service apps feedback forum.

  1. Reflect correct balance

    The app should reflect the correct statement balance. This is the primary reason to use it.

    3 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  2. Please add electric bill breakdown

    It would be nice to access to view my electric bill breakdown using this App.

    3 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  3. 3 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  4. App will no longer allow user to login!

    Just contract its development out to china so the account users can use the app. Its simple, get someone who knows how to fix simple apps...

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. online customer service it will be so much easier than calling

    have a representative that you can chat online and answer all questions

    3 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  6. 3 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  7. Show my power usage!!

    this app is useless for showing your daily power usage. it's only for paying your bill! $!

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. I can no longer use the app online payment it keeps saying invalid speedway fee!Please fix it asap!!!im very disappointed!!!

    It use to be so convenient to pay online on the app and the best and most useful thing about this app and now I can't do it anymore!?What happened please fix it since that's pretty much the only useful thing about it!!!otherwise you might as well not have an app it's useless

    3 votes
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  9. 2 votes
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  10. 2 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  11. Update personal info

    Set app to update/add personal info (tel, email, mailing address)

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  12. Would fix the payment option! It's been "down for maintenance" for 2 weeks!

    Fix the option bill pay option already! Down for maintenance for this long is insane

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. New Apple Update 12.2

    I'm unable to load my thermostat and change the temperature with new Apple Update 12.2. My wife is running an older version prior to latest update and her app is working fine.

    2 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  14. I can't find a way to log out of my account

    I used to be able to log out and now I can't find that option. All it lists is home, my acct, outages...I want to be able to log out like I used to

    2 votes
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  15. Provide capability of thermostat app to read/set live temperature.

    Mobile app should have access to realtime temp reading. If away for a few days, having the ability to check up on heating in winter would be nice.

    2 votes
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    1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  16. Display current Thermostat settings

    Would be great if we could view the current thermostat settings from the app. Right now it just shows "?" or the last setting that was set on the app (even if that last setting was changed from the thermostat).

    2 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  17. 2 votes
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  18. Account

    Why doesn’t the account info show anytime I log into the app? Why does it keep saying “add energy account” when my account is already stored there. It’s very frustrating to not see your account information especially when you’re trying to make a payment and you don’t have a paper bill around. This needs to be fixed ASAP.

    2 votes
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  19. Improvement in light outage reporting

    Your computer app to report street light outages is very helpful. However, it has a problem that sometimes prevents reporting a light outage. For example, orders 515800, 515801 and 406459 specify a light outage on an unknown street light-post and block the reporting of a light outage for the light-posts the above orders obscure on the computer map allowing light outage reporting. Can you please remove the above orders from appearing on the map? Then if the underlying street lights are not operational, they can be reported. Thank you.

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  20. 2 votes
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