Delmarva Power Self Service Apps

Welcome to the Delmarva Power self service apps feedback forum.

  1. Estimated Bill

    Website login has estimated bill based on current usage...bring it to app

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  2. Two-meter home values

    I have two meters at my home, one is isolated to our water heater. I've noticed the daily values are listed in the app as the same for both when clearly they should be different. The app does list the meter IDs correctly, but the energy levels are not distinct. Perhaps a cursor in the database isn't getting updated when iterating?

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  3. Updated App

    We paid our bill three days in advance over the mobile app. It kept saying we had the full amount due still on the day the bill was due. When I called and talked to a customer service rep, they informed me it had been paid over 24hrs before my calling. My idea is to have the app updated more often so that people don't have to worry if their payment went through on time.

    2 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  4. Report outage by using our phone number

    I can't report my outtage because your app and website doesn't have our home number as the number on our bill

    2 votes
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  5. mobile app no longer works, what happened

    upset can't look at my account, keeps saying have to update app but that didnt work

    2 votes
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow log into the app!

    Wish the app would allow users to log in without timing out after you enter the password... great security by not allowing the user to use the app...

    2 votes
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  7. 2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  8. The mobile app

    Quick Easy login without the account number just use the ZIP Code entry phone number and city

    2 votes
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  9. Automatic payment

    How do I set up automatic payment on my account?

    2 votes
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  10. Facial recognition no working

    Every other app switches from touch ID to facial recognition but this app does not so now I need to keep putting in my password what a pain in the ass

    2 votes
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  11. UPDATE YOUR APP

    App seams like a rip off. And there is nothing in real time. We can’t do anything about it because we don’t have the right to choose electricity providers. Please update your app it gives no real information. You would have more on time payments and less disconnects if people weren’t confused

    2 votes
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2 votes
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  13. include a live chat feature on your app

    new feature to get up to date

    2 votes
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  14. How to set up for automatic pay online

    How do I set up automatic bill pay online

    2 votes
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    1 comment  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  15. 2 votes
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  16. Repair status at another address

    Is it possible to get repair status for tickets at another street address without phone or account number?

    2 votes
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  17. App not working

    App not working can't pay my bill on here fix this thing. Web site not working to fix it too

    2 votes
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    1 comment  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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  19. 1 vote
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  20. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
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