Delmarva Power Self Service Apps

Welcome to the Delmarva Power self service apps feedback forum.

  1. 1 vote
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  2. allow for partial payments. I want to pay current payment plus some on my balance forward amount and the app won't let me change the amount.

    I can't afford to pay my current amount due AND my balance forward amount but would like to pay some on my balance forward. The app won't let me change the amount.

    1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  3. Why

    It keeps deleting my account

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  4. Photo upload

    I would like to use the app to take photos of pole numbers to report light outages or other problems

    1 vote
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  5. 1 vote
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  6. 1 vote
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  7. App needs to be fixed to report outage

    No longer able to type in phone number. It only takes area code and stops. You can type in zip code, but it doesn’t help because it needs full phone number to locate outages.
    Please fix!

    1 vote
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  8. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  9. This app is the absolute worse!

    Payments do not show up!

    Payments are difficult to make!

    You can not cancel a payment!

    The app is now broken, my account does not show up!

    I’m done! I’m filing a report with the Maryland public service commission!

    1 vote
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  10. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  11. Be able to report brown outs. Repeated flickering of power is indicative of load problems and causes damage to electronics.

    Power dips are a different problem than an outage. Presently my only option is to report an outage which is not actually happening, but there is a problem with the power when it's flickering on/off several times in a few minutes.

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  12. 1 vote
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  13. 1 vote
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  14. Old account

    How o remove an old inactive account from app?

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  15. 1 vote
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  16. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  17. Middletown, Delaware

    Power goes out all the time. Even on nice days. Nobody provides answers or responds to letters or calls. Always debit acct when bill is due though, month after month.

    1 vote
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  18. Include estimated usage charges for current period

    The website includes estimated usage charges for the current billing period. Please add that info on the app.

    1 vote
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  19. 1 vote
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  20. Link app data to emails

    Each month I get emails that payment is due when I’ve already paid my bill on the app over a week or two ago!

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