Delmarva Power Self Service Apps

Welcome to the Delmarva Power self service apps feedback forum.

  1. 1 vote
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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  2. Well it'd be great if I could actually add my account

    Can't add my account to check on it or pay

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  3. 1 vote
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  4. Energy tools

    How do I sign up my account to get the information that was stated in the Daily Times today that should give me new information. Current and projected bill information, detailed energy use by hour, day, week, month or year, what time of day I use the most energy, and how to save money and energy. I already have the Delmarva Power app and use it but it does not have the same info. I tried to set up the new app but it just added the same info already on line. Now I need to get rid the that…

    1 vote
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    0 comments  ·  iPad  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  iPad  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  8. Report street light outage

    The app is not allowing an outage report to be sent. A pop up comes up stating “We are aware of the street light problem” Date reported 10/29/2016. Obviously there is a new issue to be reported. Seems like an update to the app is required.

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  9. IntelliTemp Thermostat access

    Hard to find the page(s) to adjust new thermostat. Turns out to be buried in "My Account." I had to log in to the app in the first place. Why isn't the thermostat available from the first page after logging in? It could simply be another icon at the bottom of that page.
    Also, I need to resolve a problem with this thermostat. I can't find a way to do this via "Contact Us" within your app.
    This version of the app looks much better than the last one, and is more responsive. It still is designed from the perspective…

    1 vote
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    0 comments  ·  iPad  ·  Flag idea as inappropriate…  ·  Admin →
  10. Fix the payment portion of the app.

    I have tried and the app will not allow the payment function to work.

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  11. 1 vote
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  12. Deposit-Refund

    It would be very beneficial to see my payment history -you have to be on time for 12 months to get your money back from a deposit notice -but if I don't track it I have to call in and bother a representative to give me the information -also as a company you want to be transparent with your customers and the way I feel now is that you want me never to get my deposit back by hiding my payment information! I want my 530.00 back in my pocket not yours !!!!!!

    1 vote
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    0 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
  13. post directions for using app and controlling temperature.

    I cannot find directions on how to use the app for the benefit of controlling the temperature. it is to complex.

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    0 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
  14. App incorrect info

    The app says the current temp at my location is 79 and it’s actually in the 30s. What location is the temp based on?

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  15. Problem Reporting

    Expanded reporting function.

    1 vote
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  16. Remember my info for outage reporting

    I take the to report street light problems. It's a pain to have to type in all of my personal info each time I submit an entry. It's my phone, I'm probably the only person to use it, no harm in it remembering my info

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  17. Email

    Offer an option for a customer to change their email address.

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  18. add delmarva thermostat problems to help menu on phone answer system. also add alert for thermostat problems

    I tried to check thermostat operation. received error, single sign on, unexpected runtime auth adapter integration problem. please contact administration for assistance regarding this ettor. Adapter: oam0. I live 2+ hrs from this equipment. no phone number listed on delmarva site to resolve this. if you can't do better than this I might as well remove it rather than risk winter time system failure.

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    0 comments  ·  iPad  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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  20. Designate primary account

    Received an e-mail requiring me to designate my primary account but there is nowhere to do this on the app.

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