Tonia

← Customer feedback and Ideas for iFactor Products

My feedback

  1. Post Status of outage on your App.

    80 votes
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    1 comment  ·  EnergySuite » Outages  ·  Flag idea as inappropriate…  ·  Admin →
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    Tonia commented  · 

    Thank you for your feedback! You can get updated status information on an outage through text by typing STAT once you are signed up to receive text from GreenMountainpower.com

  2. Make it possible to report an outage on the spp

    93 votes
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    1 comment  ·  EnergySuite » Outages  ·  Flag idea as inappropriate…  ·  Admin →
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    Tonia commented  · 

    Thank you for your feedback! You can now report and outage through text, mobile app and our website.

  3. Pay bill

    191 votes
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    4 comments  ·  EnergySuite » Billing and Payments  ·  Flag idea as inappropriate…  ·  Admin →
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    Tonia commented  · 

    Thank you for your feedback! You can not pay through the web or using are new mobile app.

  4. I can't register

    22 votes
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    19 comments  ·  GMP Mobile App  ·  Flag idea as inappropriate…  ·  Admin →
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    Tonia commented  · 

    Thank you for your feedback. We believe this issue has been fixed in the latest update.
    Please try again.

  5. Can't log in

    20 votes
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    10 comments  ·  GMP Mobile App » iPhone  ·  Flag idea as inappropriate…  ·  Admin →
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    Tonia commented  · 

    We believe we have fixed this issue.

Feedback and Knowledge Base

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