Report outrages on the app
It would be great for customers to be able to report outages and troubles through the app or a web portal by making mandatory fields (address,intersection) and reporting party phone # incase a call back was needed. This could also assist 911 call centers around the state in reporting the emergencies in a timely fashion.
32
votes
Justin
shared this idea
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Anonymous commented
The power is out on Artis Way in the 40291 zip code
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Russ Bittle commented
My power is out. I tried to report it. However I entered my phone number and account number. It says it does not recognize my info. Your company has no problem recognizing my payments.
Thank you
R Bittle