SMECO Mobile Apps

Welcome to the SMECO Mobile Apps user feedback forum!

How can we improve the SMECO Mobile Apps?

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  1. Let you create an account instead of log in with a Smeco account number

    The app should let you create an account associated with your Smeco account number, so you don't need to know your account number each time you want to pay your bill. It should also save your log in/ Smeco account information, maybe even save a way to pay if you want to.

    21 votes
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      0 comments  ·  Android  ·  Admin →
    • 13 votes
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        under review  ·  1 comment  ·  Admin →
      • 7 votes
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          2 comments  ·  iOS  ·  Admin →
        • Worst since upgrade

          I have been trying to pay my past due balance and this awful app won't let me choose the amount to be paid like it used to. What's the deal here this app is now less efficient. Can u fix that

          4 votes
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            0 comments  ·  iPhone  ·  Admin →
          • 3014752796

            Want to see my full acct and details of usage, charge, kw used etc

            2 votes
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              0 comments  ·  Android  ·  Admin →
            • The app worked perfect..

              The pole transformer fuse blew. At 0850 on a Saturday morning I reported the outage using the app. I was able to see that the outage had been reported using the outage map function as well as the status of a crew being dispatched. By 1030 the crew had repaired the fuse and all was well. I live in a rural area in Calvert County so I am very pleased with an hour and a half response. No complaints here... other than the squirrel didn't make it :(

              1 vote
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                0 comments  ·  Android  ·  Admin →
              • Automatic Meter Read (AMR)

                Smeco is behind the time!
                They should have web access features to let costumer view there current, daily, weekly etc. power consumption. Also to receive alerts based various levels of usage.

                1 vote
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                  0 comments  ·  iPhone  ·  Admin →
                • Reporting an outage

                  While attempting to report an outage using your app it shoes an error. How about fixing the app.

                  1 vote
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                    0 comments  ·  iPhone  ·  Admin →
                  • iPod

                    This application does not work on iPod's.

                    1 vote
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                      1 comment  ·  iOS  ·  Admin →
                    • 1 vote
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                        1 comment  ·  Admin →
                      • 1 vote
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                          0 comments  ·  Android  ·  Admin →
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