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CSU Mobile Apps

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How can we improve the CSU Mobile Apps?

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17 results found

  1. Electricity generation

    Why can’t CSU invest in the latest nuclear power generation ? It is safe, and more dependable than other methods of power generation.

    1 vote
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    0 comments  ·  iPad  ·  Admin →
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  2. Text messages

    Your text messages to pay is not working

    1 vote
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    0 comments  ·  iPhone  ·  Admin →
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  3. Where are my records???? How much credit was I given for storm water which I prepay annually??? Why $3.75???

    bring back previous app

    1 vote
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    0 comments  ·  Admin →
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  4. Fairly useless app

    Need account number to log in. Why not user Id and password. Can I see my usage info? How about my account info. Make this app more like the pc version

    1 vote
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    0 comments  ·  iPhone  ·  Admin →
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  5. Access to online account for both homeowners

    Why is the login to a residential account exclusive to 1 person only? I would like to access my account without having to use my spouse’s login information. This is definitely not “Best Practices” and should be revisited. Thank you.

    1 vote
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    0 comments  ·  Admin →
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  6. easy pay? can do from anywhere? only if you bring your bill or account # with you. stupid. why did you change it and make it harder to pay

    change app back.

    2 votes
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    1 comment  ·  Android  ·  Admin →
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  7. Just paying a bill

    Worst experience. Just paying a bill. I have never had a problem before. 11/01/2022. 🤢

    1 vote
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    0 comments  ·  iPhone  ·  Admin →
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  8. Payment history

    I would like to be able to see my previous bills and billing:payment history... more than just the last bill. I feel you are being very deceptive as well as dishonest as first you changed the billing cycles so they are never the same and now my bill has almost doubled. Then you ask us to help others that can’t pay their bills... wow!

    1 vote
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    0 comments  ·  iPhone  ·  Admin →
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  9. Account Number

    Allow a place to save account number since that always seems to be a question asked.

    2 votes
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    1 comment  ·  Admin →
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  10. Account Number

    0 votes
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    0 comments  ·  iOS  ·  Admin →
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  11. one of your trucks, #71093

    one of your trucks, #71093 was not a curtosy driver. Would not left me over, speed up, then when I got over behind them, they changed to another lane cutting someone off. It would be nice to have truck numbers on the back of your trucks.

    1 vote
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    0 comments  ·  Android  ·  Admin →
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  12. Where the options to pay by the app

    1 vote
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    0 comments  ·  Admin →
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  13. Outage info

    How about giving current and accurate info? The current outage covers 15 or more city blocks and several stop lights I think we deserve more than is presently on the site! How about cause, estimated repair time, etc!

    1 vote
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    1 comment  ·  iPhone  ·  Admin →
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  14. run the app 24/7. Why bother having it if it doesn't work all the time?

    3 votes
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    1 comment  ·  Admin →
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  15. Would like info on any service outage, not just power

    2 votes
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    0 comments  ·  Admin →
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  16. I'd like to pay/view my bill via app

    21 votes
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    6 comments  ·  iPhone  ·  Admin →
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  17. My account option

    Add a link to my account! Let me look at my personal usage from my cell phone.

    7 votes
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    1 comment  ·  iPhone  ·  Admin →
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