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LGE-KU Mobile App

How can we improve our mobile app?

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44 results found

  1. Outage

    I have had no power since last night. I have lost all the food in my refrigerator. I have tried to contact KU to no avail. I am fortunate that I am not dependent on oxygen.

    1 vote
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  2. Need more reserve

    Web page, outage map, the app itself gets frozen when you need it the most. Seems like the servers or the web pages gets overwhelmed at the critical times. Outage map needs to be have more up to date info.

    1 vote
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    1 comment  ·  iOS  ·  Admin →
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  3. Accept payments

    Very disappointing you can't make payments. Expected to be able to easily make my payment. No use for all now

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    0 comments  ·  Android  ·  Admin →
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  4. Will not make call

    When trying to report an outage you click on the 800 number and the iPhone splash screen comes up but when you press "call" nothing happens. Works with other apps by not KU.

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LGE-KU Mobile App

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